Trial FAQs

Folder for adding Trial FAQs articles

Can I invite my team members on the free trial?
Yes, you can invite your team members on the free trial. However, during the trial period you can only have five members on board.
Thu, 20 Jun, 2019 at 6:09 AM
Restoring files that have been moved to trash
Deleted files are stored in trash for 120 days before being permanently deleted. During this period, these files can be restored.
Thu, 20 Jun, 2019 at 6:12 AM
Bandwidth and direct downloading
Premium customers get extra bandwidth with this plan, what this means is they would have uninterrupted service across all days. Also, they would be eligible...
Thu, 20 Jun, 2019 at 6:07 AM
I want to trial a different plan. How do I go about this?
You can reach out to your account manager or write to our support team if you'd like to change the plan.
Thu, 20 Jun, 2019 at 6:10 AM
Recovering permanently deleted files
This would not be possible, unless you have created a backup export.
Thu, 20 Jun, 2019 at 6:13 AM
How are credits calculated?
Credits are calculated based on the purchase amount and the frequency of purchase. Please login to our membership page to know more.
Thu, 20 Jun, 2019 at 6:09 AM
How many days can I trial a plan for?
If you already are on another plan and wish to try out other plans, then you will have a 14-day free trial period. However, if you are trialing the applicat...
Thu, 11 Apr, 2019 at 10:32 PM