What are the acceptable phone number formats for the importer? : Support

What are the acceptable phone number formats for the importer? Print

Created by: Cynthia Thoms

Modified on: Thu, 10 Oct, 2019 at 12:37 AM

While the recipient phone number is an optional field for the importer, it must be correctly formatted if it is to be used.

You will need to ensure that the phone numbers entered are between 8 and 30 characters long and contain only the following accepted characters:

0123456789x#()+-.*

Phone numbers for shipments destined to Canada or the U.S. must be 10 digits long.

If you would like to include an extension for the phone number, please use an 'x'. For example, 123-456-7890 x 123. This may require you to reformat your imported shipments.

Cynthia is the author of this solution article.

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What are the acceptable phone number formats for the importer? Print

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