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Chit Chats charges return fees to bring back and process returned shipments. Return fees apply to all Canada Tracked shipments. For U.S. and international ...

A U.S. return address is required for all shipments that go to and through the U.S. This may include shipments to international destinations. If you have n...

There are three options for getting your undeliverables and customer returns back to you.* Pick up at branch Please note that this option is unavailabl...

The Canada Border Services Agency (CBSA) enforces that a customs broker must handle all goods returning to Canada. Simply put, before your shipments can re...

If you would like to manage U.S. and international returns yourself, you have the option to add your own U.S. return address to your Chit Chats account. We...

Some shippers provide their customers with return postage labels in case a recipient needs to initiate a customer return. Currently, return labels for reci...

Some businesses prefer to have returns disposed of instead of receiving them. If this suits your business needs, you have the option to allow Chit Chats to...

Please note that this service is currently only available for grandfathered accounts in BC, Ontario and Atlantic. Returns for UPS Mail Innovations (UPS M...

As Chit Chats Canada Tracked returns do not cross any international borders, they are processed differently from U.S. and international returns and do not ...

All returned shipments, regardless of their original delivery address, follow the same basic journey. Once a shipment is deemed undeliverable or it is refu...