Frequently Asked Questions (FAQs)

I purchase postage from Chit Chats. Can I take shipments directly to the carrier?
Chit Chats offers postage printing for clients who use our shipping services. Because of this, we charge delivery fees with our postage whether you use our...
Thu, 10 Oct, 2019 at 12:37 AM
Does Chit Chats offer a northbound service?
At this time, Chit Chats does not offer a northbound shipping service for U.S. to Canada shipments. This is a service we would be excited to bring to our...
Thu, 10 Oct, 2019 at 12:37 AM
What is retail value?
The retail value of an item is the price the buyer paid for the goods. Retail values often reflect the market value of the item (ie. MSRP.) When creating...
Thu, 10 Oct, 2019 at 12:37 AM
Third party courier pickups FAQs
Find out how to schedule a third party courier pickup here. What is the estimated window for my pickup? Our third party courier partner cannot provide ...
Thu, 10 Oct, 2019 at 12:37 AM
Does Chit Chats offer fulfillment solutions?
Yes, available from our Head Office in Pickering, Ontario, you can save time and money by outsourcing your warehousing, packing and fulfillment needs to Ch...
Thu, 10 Oct, 2019 at 12:37 AM
Can I send gifts through Chit Chats?
A gift is defined as an item you are sending to a friend or relative personally and should include a card or other notice indicating that it is a gift. A...
Thu, 10 Oct, 2019 at 12:37 AM
Can I ship to Amazon FBA warehouses?
What you need to know for shipping to Amazon Fulfillment Centres If you sell on Amazon you can use Chit Chats to send your shipments to Amazon Fulfillme...
Thu, 10 Oct, 2019 at 12:37 AM
What does "postage expired" mean?
Your Chit Chats account gives you the flexibility to select and save postage options for your shipments without the need to immediately purchase the postag...
Thu, 10 Oct, 2019 at 12:37 AM
Does my postage expire?
If you have yet to purchase postage for your shipment, you may want to check out what postage expired means. USPS and Chit Chats Canada Tracked postage p...
Thu, 10 Oct, 2019 at 12:37 AM
Does Chit Chats have a referral program?
Any friends, family and other business owners you refer to Chit Chats is always greatly appreciated. Chit Chats’ Referral Program rewards you for sending n...
Thu, 10 Oct, 2019 at 12:37 AM