Troubleshooting
Getting things back online
You may not be able to see Chit Chats Canada Tracked as a postage option for your shipment for any of the following reasons. Unsupported package type (sh...
Thu, 10 Oct, 2019 at 12:37 AM
Sometimes Comma-Separated Values (CSV) files are exported with large numbers displayed in scientific notation. For this reason you may notice that exported...
Thu, 10 Oct, 2019 at 12:37 AM
It is the shipper's responsibility to ensure the address entered is complete and correct. We always recommend that before you create a shipment, you...
Thu, 10 Oct, 2019 at 12:37 AM
To add a shipping address to an order that only has a billing address: Go to your Shopify Account Open the order details Click 'Edit' next...
Thu, 10 Oct, 2019 at 12:37 AM
The following are common errors that occur when importing shipments via CSV into Chitchats.com and how to resolve them. 1. No ship date This is the dat...
Thu, 10 Oct, 2019 at 12:37 AM