Account & Settings

How to optimize your Chit Chats account, and make it work for your business

Where can I find my client ID?
Your client ID is your unique identifier that helps us quickly recognize your Chit Chats account. It is a six digit number that can be found in your Settin...
Thu, 10 Oct, 2019 at 12:37 AM
What is my Chit Chats region?
Your Chit Chats region is where you ship your packages from; whether this is AB, BC, ON, QC or Atlantic Canada. It ensures your shipments are created with ...
Thu, 10 Oct, 2019 at 12:37 AM
How do I reset my password?
Go to https://chitchats.com/signin/reset and enter your email address. Check your email for instructions on resetting your password. If you are still u...
Thu, 10 Oct, 2019 at 12:37 AM
What do I do if I ship from multiple business names?
If you don't have your own U.S. return shipping address, then you can do one of two things: Change the name or business name on the account when yo...
Thu, 10 Oct, 2019 at 12:37 AM
How do I change my account name or business name?
You can change your name, business name and contact details in your account settings. Similarly, you can change your return address. Changing your Accou...
Thu, 10 Oct, 2019 at 12:37 AM
Can I add multiple users to my Chit Chats account?
At the moment, there is no way to set up multiple users for one Chit Chats account. However, you can allow multiple employees to use a single account by se...
Thu, 10 Oct, 2019 at 12:37 AM