Tracking Shipments_1

How to know where your shipment is

Why are packages moved to exception?
Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. D...
Thu, 10 Oct, 2019 at 12:37 AM
How can I change the type of tracking I send to my recipients?
If you have a store connected with your Chit Chats account, you have the option to send your recipients either carrier tracking or Chit Chats tracking. Swi...
Thu, 10 Oct, 2019 at 12:37 AM
My shipment is being delivered. What happens if the recipient is not there to receive it?
Failed delivery attempts can occur when a shipment is out for delivery but the recipient is absent and there is no safe place to deliver the package or a s...
Thu, 10 Oct, 2019 at 12:37 AM
My shipment is missing a tracking number. What do I do?
Tracking numbers are generated for tracked postage options created in your Chit Chats account at the time of purchase. You will find your tracking number u...
Thu, 10 Oct, 2019 at 12:37 AM
What is signature confirmation?
USPS offers a service called Signature Confirmation that requires a signature from the recipient of their package. This is an additional service that can b...
Thu, 10 Oct, 2019 at 12:37 AM
What is carrier tracking?
Postal carriers such as USPS provide tracking for a majority of their services. If the postage you purchase on Chit Chats is eligible for carrier tracking,...
Thu, 10 Oct, 2019 at 12:37 AM
What is Chit Chats tracking?
Chit Chats tracking provides updates from the time a shipment is created and received by Chit Chats through to the delivery of the shipment (whether confir...
Thu, 10 Oct, 2019 at 12:37 AM
How do I export tracking numbers?
To export tracking, follow these steps: Login to ChitChats.com Click 'All Shipments' or the batch you want tracking for Click 'export&...
Thu, 10 Oct, 2019 at 12:37 AM